Muriel Santoni, Tuesday 13 December 2022If you manage a service company, you probably know how tedious managing customer appointments can be: you have to answer the phone, agree on a date with the customer, and put it on your calendar, all the while being careful not to make any mistakes... In short, it is a time-consuming and sensitive task because mistakes in scheduling appointments can considerably impact your organization and create friction among your customers. As you can see, the solution that allows you to gain time and reliability is to create an app to manage your appointment scheduling. Offering an online appointment booking service via an app has huge advantages for your customers, and consequently allows you to stand out from the competition. With an app, your customers can book appointments 24/7. No need to wait for your opening hours, they can choose their slot at any time of the day or night. They also gain autonomy and you gain time: your calendar and your available slots are displayed, so your customers can choose the one that suits them best without having to discuss it with anyone. Everyone wins: your clients have immediate access to the information they are interested in and can choose their slot quietly and without pressure. On your side, you drastically reduce the number of phone calls you will receive and therefore interruptions in your working day. The ability to book appointments online has become a major argument for many consumers to choose their service providers. It is a feature that will give your business a modern image and will definitely help you in its development.