iOS - IPA file upload error messages

When you upload your ipa file, Apple informs you that the file has been successfully uploaded.
However, you can sometimes have some errors or warnings from Apple.

You must pay attention to whether it's an error or merely a warning:

- The error message is blocking means your .ipa hasn't been sent to Apple. It is preceded by a red sign.
- A warning is an informational message that won't block your submission.
Apple is simply giving you information. It is preceded by a yellow triangle.
If the window only displays a warning and not an error, you can carry on with the submission of your application normally.

Below, you will find the different possible errors and the procedure to follow when they occur.

Here is the procedure to follow if you see the message above:

1. Switch to Transporter.
If you don't already have it installed, download it here .
2. If you're already using Transporter, make sure you're using the latest version.
3. Download Xcode
4. Send your .ipa file again with Transporter.

If despite your attempts the problem still persists, contact the support team and attach a screenshot of the error message.

This error indicates that you are trying to send for the second time an .ipa already received by Apple. 

Apple doesn't allow for the same .ipa to be sent several times, because the file is already in your App Store Connect account, ignore that error message and carry on normally with the submission of the .ipa file which is already in App Store Connect. 

This error occurs after an update. It indicates that the new version of your application isn’t compatible with all the devices compatible with the previous version.
Generally, this indicates that your application included an iPad version, which isn’t the case with the update you are trying to submit.

Apple won’t allow the update if compatibility isn’t provided for all devices.

Contact the support and attach a screenshot of the error message.

This error may occur on Sierra OS.

1. If you're still using Application loader, switch to Transporter.
If you don't already have it installed, download it here .
2. If you're already using Transporter, make sure you're using the latest version.
3. Download Xcode
4. Send your .ipa file again with Transporter.

If despite your attempts the problem still persists, contact the support team and attach a screenshot of the error message.

This error may occur on Sierra OS.

1. If you're still using Application loader, switch to Transporter.
If you don't already have it installed, download it here .
2. If you're already using Transporter, make sure you're using the latest version.
3. Download Xcode
4. Send your .ipa file again with Transporter.

If despite your attempts the problem still persists, contact the support team and attach a screenshot of the error message.

If this error occurs, contact the support team with a screenshot of the error message + screenshots of your iOS certificates settings.
We will guide you through the procedure step by step. It is generally a problem with your iOS certificates.
 

If you get this message, verify you have created your app on App Store Connect (http://appstoreconnect.apple.com) before uploading the .ipa file. 

If not, create the app on App Store Connect and try uploading the .ipa file again.